Return / Exchange Policy & Customer Satisfaction
SPECIAL ORDERS ARE NOT SUBJECT TO CANCELATION.
ALL SALES FINAL • NO REFUNDS
Availability of merchandise is estimated according to information on hand at time order is written. Seller shall not be responsible for delays in merchandise by manufacture, stock on hand or availability of materials, transportation issues or causes beyond the control of seller.
Damaged & Missing Parts
Through many years of experience, we have learned to package our products to withstand damage during shipping, avoid selling items easily damaged during shipping, and discontinue suppliers whose damage rate is too high. If something arrives from us that looks damaged, or if parts are missing, please notify us right away. We will work to help you get needed replacements as quickly as possible at no extra charge.
In the case of a manufacturer's defect, we can replace the defective part, or if needed, the entire unit. We stand 100% behind our products and the manufacturers who produce them, and we will make every effort to resolve any problems. All defects or damage must be reported within 48 hrs of delivery.
For more information please call (915) 261-7885